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Virtual Staff Services for Medical Practices

Trained healthcare assistants for the front desk and back office, by the hour.

Virtual Medical Receptionist

A trained remote receptionist who answers calls, books appointments, collects intake and insurance details and keeps your schedule full, from $10 per hour.

Monthly$10 per hour

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Virtual Medical Biller

A dedicated remote biller who works inside your system on your claims, posting and patient balances, billed hourly rather than as a percentage of collections.

Monthly$10 per hour

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Virtual Prior Auth Specialist

A remote specialist dedicated to verifying benefits and getting prior authorizations submitted, approved and renewed on time.

Monthly$10 per hour

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Virtual AR Specialist

A remote accounts receivable specialist who calls payers, works denials and files appeals until aging claims are paid.

Monthly$10 per hour

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Virtual Medical Coder

A remote coder who reviews your documentation and assigns accurate CPT, ICD-10 and modifier codes before claims go out, with transcription support if you need it.

Monthly$12 per hour

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Virtual Social Media Manager

A remote social media manager who plans, writes and schedules your practice's posts and keeps an eye on comments and messages.

Monthly$10 per hour

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Appointment Reminders & No-Show Reduction

Most EHRs already include appointment reminders. We turn them on and tune them for free, and our virtual receptionists can add confirmation calls and fill cancellations.

FreeFree setup in your EHR

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Packages that include virtual staff

How it works

  1. Pick the role

    Tell us where your team is stretched and we match the role and hours.

  2. Matching

    We assign a trained assistant with healthcare experience for that role.

  3. Onboarding

    Your assistant learns your systems, scripts and workflows with secure access.

  4. Ongoing support

    A supervisor checks quality and covers absences so work never stops.

Frequently asked questions

Can I hire just one virtual staff service?

Yes. Every service is available on its own, and related services are bundled in packages that cost less together.

Do you work with my specialty?

Yes. We work with independent practices of every specialty and provider type, and adapt to the rules that apply to yours.

Not sure which virtual staff service you need?

Tell us what's slowing your practice down and we'll recommend where to start.

Get a free consultation