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- Live Chat Support
Get answers from a specialist, not a call center.
Navigate complex practice management questions with real, dedicated specialists, one click away.
Overview
We provide the expertise and immediate support you need to protect your revenue and keep your practice running smoothly. We believe in human connection, so our chat connects you with a real person on our team.
Chat with a specialist
Click below to be routed to the right specialist, usually in seconds.
Topics
What you can ask about
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Credentialing status and payer enrollment
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Starting a practice and what comes next
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Websites, marketing and patient acquisition
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Which service or package fits your practice
Keep patient information out of chat
Please don't share patient information in chat.
FAQ
Live chat questions
Quick answers about how our chat works and what to expect.
Who answers the chat?+
A real member of the HealthRescue Partners team. There is no call center and no chatbot; if your question needs a specialist in billing, credentialing, startup or marketing, we route it to them.
What should I have ready before I start a chat?+
A short description of your practice and your question: your specialty, your state, and whether you are opening a new practice or running an established one. For billing questions, the payer name and the denial reason or claim status help us answer faster.
Can I share patient details in chat?+
No. Please keep patient names, dates of birth, member IDs and records out of chat. If we need patient-level information to help, we set up a secure way to share it under a Business Associate Agreement.
Is chatting with you free?+
Yes. Asking questions and getting pointed to the right service costs nothing, and so does our 30-minute consultation.
What if I would rather talk on the phone or by email?+
Call (505) 322-6780, email info@healthrescuepartners.com, or use our contact form and we will reply within one business day.
Prefer email? Use our contact form or see the full FAQ.
Have a question right now?
Chat with a real HealthRescue Partners specialist, or book a free 30-minute consultation.