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Virtual Assistant Services

Stop being an HR manager and get back to leading your practice. Build a custom team of trained virtual specialists, from $10 per hour.

Overview

Doing it all is expensive: high salaries for repetitive tasks, staff turnover and training, revenue lost to claims nobody followed up, a front desk overwhelmed by calls and marketing that never happens.

The problem is usually not a lack of staff but a lack of specialization. Our virtual assistants are trained for one role each, such as billing, authorizations or patient coordination, and supervised by our team, so the work is done well and covered when someone is out.

What you get

With this package you will be able to

  • Medical biller: accurate billing and timely reimbursement.
  • Prior authorization and benefits specialist: faster patient access to care.
  • Patient care coordinator and receptionist: fewer missed calls and no-shows.
  • A/R follow-up and denial specialist: unpaid revenue recovered.
  • Medical coder and transcriptionist: accurate coding and documentation.
  • Social media manager: a stronger online presence.

What's included

What's included (6 services)

Each service has its own page with full details.

Virtual Medical Receptionist

A trained remote receptionist who answers calls, books appointments, collects intake and insurance details and keeps your schedule full.

Virtual Medical Biller

A dedicated remote biller who works inside your system on your claims, posting and patient balances, billed hourly rather than as a percentage of collections.

Virtual Prior Auth Specialist

A remote specialist dedicated to verifying benefits and getting prior authorizations submitted, approved and renewed on time.

Virtual AR Specialist

A remote accounts receivable specialist who calls payers, works denials and files appeals until aging claims are paid.

Virtual Medical Coder

A remote coder who reviews your documentation and assigns accurate CPT, ICD-10 and modifier codes before claims go out, with transcription support if you need it.

Virtual Social Media Manager

A remote social media manager who plans, writes and schedules your practice's posts and keeps an eye on comments and messages.

FOR MORE HANDS$10

Per hour, per assistant

Why these work together: These roles cover the whole administrative loop, from front desk to billing, authorizations, receivables, coding and social media, so work passes between people instead of falling through gaps.

Get started

Process

How it works

  1. 1

    Pick the role

    Tell us where your team is stretched and we match the role and hours.

  2. 2

    Matching

    We assign a trained assistant with healthcare experience for that role.

  3. 3

    Onboarding

    Your assistant learns your systems, scripts and workflows with secure access.

  4. 4

    Ongoing support

    A supervisor checks quality and covers absences so work never stops.

FAQ

Frequently asked questions

How much do virtual assistants cost?

From $10 per hour, per assistant, with part-time and full-time schedules.

How do you protect patient information?

Assistants work on secured systems with individual logins, under a Business Associate Agreement and HIPAA training.

How fast can an assistant start?

Usually within one to two weeks, depending on the role and your systems.

Let's map out your plan.

In a free 30-minute consultation we'll tell you exactly what your practice needs.