Virtual Medical Receptionist
A trained remote receptionist who answers calls, books appointments, collects intake and insurance details and keeps your schedule full.
Stop being an HR manager and get back to leading your practice. Build a custom team of trained virtual specialists, from $10 per hour.
Overview
Doing it all is expensive: high salaries for repetitive tasks, staff turnover and training, revenue lost to claims nobody followed up, a front desk overwhelmed by calls and marketing that never happens.
The problem is usually not a lack of staff but a lack of specialization. Our virtual assistants are trained for one role each, such as billing, authorizations or patient coordination, and supervised by our team, so the work is done well and covered when someone is out.
What you get
What's included
Each service has its own page with full details.
A trained remote receptionist who answers calls, books appointments, collects intake and insurance details and keeps your schedule full.
A dedicated remote biller who works inside your system on your claims, posting and patient balances, billed hourly rather than as a percentage of collections.
A remote specialist dedicated to verifying benefits and getting prior authorizations submitted, approved and renewed on time.
A remote accounts receivable specialist who calls payers, works denials and files appeals until aging claims are paid.
A remote coder who reviews your documentation and assigns accurate CPT, ICD-10 and modifier codes before claims go out, with transcription support if you need it.
A remote social media manager who plans, writes and schedules your practice's posts and keeps an eye on comments and messages.
Per hour, per assistant
Why these work together: These roles cover the whole administrative loop, from front desk to billing, authorizations, receivables, coding and social media, so work passes between people instead of falling through gaps.
Get startedProcess
Tell us where your team is stretched and we match the role and hours.
We assign a trained assistant with healthcare experience for that role.
Your assistant learns your systems, scripts and workflows with secure access.
A supervisor checks quality and covers absences so work never stops.
FAQ
From $10 per hour, per assistant, with part-time and full-time schedules.
Assistants work on secured systems with individual logins, under a Business Associate Agreement and HIPAA training.
Usually within one to two weeks, depending on the role and your systems.
In a free 30-minute consultation we'll tell you exactly what your practice needs.