Reminder setup
Text and email reminders turned on and timed in your EHR. Free.
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Appointment Reminders & No-Show Reduction
Most EHRs already include appointment reminders. We turn them on and tune them for free, and our virtual receptionists can add confirmation calls and fill cancellations.
Get a free consultationFreeFree setup in your EHR
Every no-show is a slot you can't get back. Most practices already pay for an EHR that can send reminders, but the feature is often switched off or set up poorly.
We set up and adjust reminders in your existing system for free. For practices with high no-show rates, our virtual receptionists add personal confirmation calls and fill cancelled slots from a waitlist.
What's included
Message wording
Short, clear reminders with an easy way to confirm or reschedule. Free.
Quick fixes
Settings that stop reminders from going out, or going to the wrong patients, corrected. Free.
Confirmation calls
Personal calls for new patients and important visits, by our virtual receptionists.
Waitlist filling
Cancelled slots offered to waitlisted patients right away.
No-show tracking
No-show rates by provider and visit type.
Price
Free setup in your EHR
Free
No charge. How payment works
Who it's for
Practices with frequent no-shows, or reminders that aren't set up in their EHR.
How it works
Pick the role
Tell us where your team is stretched and we match the role and hours.
Matching
We assign a trained assistant with healthcare experience for that role.
Onboarding
Your assistant learns your systems, scripts and workflows with secure access.
Ongoing support
A supervisor checks quality and covers absences so work never stops.
Hire it alone or as part of a package
Appointment Reminders & No-Show Reduction is available on its own, and it is also included in Patient Acquisition Program. See all packages on our pricing page.
Specialties we provide appointment reminders & No-Show reduction for
We work with practices of every specialty. These pages explain what is different about yours:
Family Medicine & Primary CarePediatricsPhysical Therapy & RehabilitationEndocrinology & Diabetes Care
See every specialty and provider type →
Appointment Reminders & No-Show Reduction FAQs
Is reminder setup really free?
Yes. Turning on and adjusting reminders in your existing EHR is free. Confirmation calls are part of our virtual receptionist service.
Do I need new software?
Usually not. Most EHRs include reminders, and we set them up.
Is texting patients HIPAA compliant?
Reminders can be sent compliantly when they contain minimal information and patients have agreed to receive them.
Related virtual staff services
Ready to talk about appointment reminders & No-Show reduction?
Book a free 30-minute consultation. We'll review your practice and tell you where to start.