1. Introduction
Welcome to HealthRescue Partners LLC (“Company,” “we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website located at healthrescuepartners.com (the “Site”) and the purchase of our practice management, automation, credentialing, marketing, and website development services (collectively, “Services”).

By accessing our Site or engaging our Services, you (“Client,” “you,” “your”) agree to be bound by these Terms. If you disagree with any part, please do not use our Site or Services.

2. Services Provided
HealthRescue Partners LLC provides healthcare practice management solutions including but not limited to:

• Practice automation and workflow design
• Payer credentialing and enrollment
• Revenue cycle management (RCM) and claims processing
• Patient acquisition and digital marketing
• Website design for independent clinics
• Operational efficiency consulting

All Services are subject to the specific terms outlined in your individualized Service Agreement or Proposal.

3. Consultations & Proposals

• Booking a Consultation: Scheduling a call via our Site does not constitute a binding agreement. It initiates a discovery conversation.
• Comprehensive Assessment: Following a consultation, we may provide a detailed proposal and quote. This proposal is valid for 30 days unless otherwise stated.
• Scope of Work: The final scope of Services will be defined in a written Service Agreement signed by both parties. Any changes to scope require a written amendment.

4. Client Responsibilities
To receive our Services, you agree to:

• Provide accurate, complete information about your practice, licenses, and operations.
• Cooperate with our team by responding to requests for documentation or decisions within reasonable timeframes.
• Maintain all required professional licenses, malpractice insurance, and compliance with healthcare laws (e.g., HIPAA).
• Refrain from uploading any fraudulent, illegal, or harmful content to shared systems.

5. Fees & Payment Terms

• Fees: All fees are as stated in your proposal or Service Agreement. Unless otherwise specified, fees are quoted in USD.
• Invoicing: Invoices are typically issued monthly or upon milestone completion. Payment is due within fifteen (15) days of the invoice date unless other terms are agreed upon.
• Late Payments: Late payments may accrue interest at a rate of 1.5% per month (or the maximum allowed by law). Failure to pay may result in suspension of Services.
• Taxes: You are responsible for any applicable sales, use, or value-added taxes.

6. Intellectual Property

• Our IP: All content on our Site (text, graphics, logos, tools) and our proprietary automation workflows, templates, and processes remain the sole property of HealthRescue Partners LLC.
• Your IP: Any patient data, logos, or practice materials you share remain your property. You grant us a limited license to use this IP solely to perform the Services.
• Deliverables: Custom website designs or marketing materials created for you are your property upon full payment. Our underlying code, frameworks, or third-party tools retain their own licenses.

7. Confidentiality & HIPAA
We are committed to protecting your practice’s sensitive information. Where a Business Associate Agreement (BAA) is required due to Protected Health Information (PHI), a separate BAA will be signed prior to any data exchange. Our standard Privacy Policy outlines our general data practices.

8. Limitation of Liability
To the maximum extent permitted by law:

• No Warranty: Our Services are provided “as is.” We do not guarantee specific revenue increases, patient volumes, or credentialing approval timelines, as those depend on third parties (insurers, regulatory bodies).
• Liability Cap: In no event shall HealthRescue Partners LLC be liable for indirect, incidental, or consequential damages (e.g., lost profits, patient loss). Our total liability for any claim shall not exceed the total fees paid by you to us in the three (3) months preceding the claim.
• Third Parties: We are not liable for delays or failures caused by insurers, payment processors, hosting providers, or other third parties.

9. Indemnification
You agree to indemnify and hold harmless HealthRescue Partners LLC, its members, employees, and agents from any claims, damages, or expenses (including legal fees) arising from:

• Your breach of these Terms or applicable laws.
• Your negligent or wrongful acts in treating patients or operating your practice.
• Any dispute between you and your patients.

10. Termination

• By You: You may terminate our Service Agreement with thirty (30) days written notice. Fees for work already performed or non-cancelable third-party costs remain due.
• By Us: We may terminate or suspend Services immediately if you breach these Terms, fail to pay fees, or if continued cooperation would violate legal or ethical obligations.
• Effect of Termination: Upon termination, we will return your practice data (excluding our proprietary tools) within thirty (30) days, subject to payment of all outstanding fees.

11. Governing Law & Dispute Resolution
These Terms shall be governed by the laws of the State of [Insert State, e.g., Delaware or Texas], without regard to conflict of law principles. Any dispute arising from these Terms or our Services shall first be attempted to be resolved through good-faith negotiation. If unresolved, the dispute shall be submitted to binding arbitration in New Mexico in accordance with the rules of the American Arbitration Association.

12. Modifications to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with a new “Last Updated” date. Continued use of our Site or Services after changes constitutes acceptance.

13. Contact Us
For questions about these Terms or to request a Business Associate Agreement, contact us at:

Email: info@healthrescuepartners.com

Address: 2201 MENAUL BLVD NE, Albuquerque, NM, US 87107